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Executive Interview: Nicholas Jacquez, Vice President Of Marketing & Product...
The spin-off of Affinia’s brake parts business is complete and Affinia is now focused on its filtration and chassis businesses. As you enter a new phase in your brand’s history, tell us what your...
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No-Pressure Selling Is A ‘No-Brainer’
by Steve Ferrante CEO Sale Away LLC This old school “A-B-C” (always be closing) approach can work to win some sales for short-term gains, but, in the long run, this aggressive routine seldom produces...
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2012 Tax Changes For Businesses
by Richard Lipton Richard L. Lipton CPA & Associates, LLC Standard Mileage Rates: The standard mileage rate in 2012 is 55.5 cents per business mile driven, 23 cents per mile driven for medical or...
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Weathers Motors Is Named Federated ‘Shop Of The Year’
by Debbie Briggs Contributing Writer What some shop owners might consider a negative has actually been a positive for Weathers Motors, Inc. in Media-Lima, PA. At its current location since 1922, the...
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Strategies For Success In Building World-Class Automotive Repair Shops
by Bob Cooper President Elite Worldwide, Inc. We are also in an era whereas with each passing day technology is making pricing more accessible to the general public, customer expectations of...
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Westside Auto Pros: Internet-Savvy Shop Still Going Strong After 16 Years
by Debbie Briggs, contributing writer In today’s ever-changing digital media landscape, with thousands of tweets per minute and videos going viral every day, it’s becoming more and more important for...
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Common Customer Service Myths, Work As A Team To Ensure ‘Customers For Life’
by Jody DeVere, CEO, AskPatty.com Though front-line employees bear the brunt of customers’ requests, when it comes down to it, we’re all in the customer service business. Let’s take a moment to break...
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10 Mistakes to Avoid When Selling Your Business, Part 2
The five mistakes already discussed were: Mistake 1…Failure to Prepare and Properly Package Your Business Mistake 2…Failure to Properly Price the Business Mistake 3…Failure to Sell Your Business Before...
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